Professionalism :  Very professional service from start to finish. I was especially relieved that the engineer who came out took time to explain things to me in layman's terms.

Structural Inspection,Wells, Somerset, B Tull - February 2024

 

 

 

 

 

Architectural Design (Medium projects) Bristol, Gloucestershire, P Ridley - January 2024

 

 

 

 

 

Promptness of response :  Responded quickly to my enquiry.
Quality of service :  Yes, supplier provided good quality service and met my needs.
Value for money :  Value for money was fine.
Professionalism :  Very professional service.

Structural Inspection,Warmley, Bristol, M Roberts - January 2024

 

 

 

 

 

Structural Inspection,Wells, Somerset, A Danford - January 2024

 

 

 

 

 

Quality of service :  Excellent service - really professional, reassuring and knowledgeable. Very quickly recognised the issue at hand and provided clear advice.

Structural Inspection, Bristol, Gloucestershire, T Smith - January 2024

 

 

 

 

 

Promptness of response :  Great service
Quality of service :  Great service
Value for money :  Great service
Professionalism :  Great service

Structural Inspection, Reading, Berkshire, G Biela - December 2023

 

 

 

 

 

Value for money :  Happy with the overall performance of the survey but price was £300 more than the £280 stated by the search results that were generated for a basic structural survey

Structural Inspection,Carway, Carmarthenshire, M Jenkins - December 2023

 

 

 

 

 

Promptness of response :  Responded instantly to emails
Professionalism :  Very professional and gave great advice and insights into my structural issue.

Structural Inspection, Barry, Wales, Richard - December 2023

 

 

 

 

 

Promptness of response :  Responded very quickly by email and appointments made.
Quality of service :  Visit and subsequent report very professional
Value for money :  Needed a professional opinion and that was what was delivered.
Professionalism :  Very professional, well written report, answered emails,kept appointment as agreed and no concerns

Structural Inspection, Swansea, Wales, G Jones - November 2023

 

 

 

 

 

Drainage CCTV Surveys,Yatton, North Somerset, N Tiddy - October 2023

 

 

 

 

 

Structural Inspection,Street, Somerset, G Cox - September 2023

 

 

 

 

 

Promptness of response :  Good quick response and visit booked within a reasonable time frame
Quality of service :  Great service, friendly and polite
Value for money :  Good value for money
Professionalism :  Ian was very professional and knowledgeable and filled me with confidence

Structural Inspection,Maindy, Cardiff, S Williams - September 2023

 

 

 

 

 

Promptness of response :  very quick response, survey booked in quickly (day after!) and report received within 10 days as promised
Professionalism :  each time used as a company very satisfied

Structural Inspection, Lockleaze, Bristol, P Toseland - August 2023

 

 

 

 

 

Promptness of response :  This company was very good and the response time was perfect.

Structural Inspection,Barton Hill, Bristol, M Rahman - August 2023

 

 

 

 

 

Structural Inspection, Wedmore, Somerset, R Kilburn - August 2023

 

 

 

 

 

Promptness of response :  I was able to get through to the right person straight
Value for money :  I paid a reasonable price for a good service
Professionalism :  An excellant professional service

Structural Inspection,Barry, Ms G Wilmore - June 2023

 

 

 

 

 

Structural Calculations,Penlan, Swansea,M Lee - May 2023

 

 

 

 

 

Promptness of response :  Responses quick
Professionalism :  Assist me to decide what level of structural report I need and provide further explanations whatever questions I have after the report was submitted to me

Home Survey and Valuation,Pontypridd, Rhondda Cynon Taf, F Fung - May 2023

 

 

 

 

 

Structural Inspection,Curridge, West Berkshire, J Abbott - April 2023

 

 

 

 

 

Structural Inspection,Knighton, Shropshire, L Bethell - April 2023

 

 

 

 

 

Promptness of response :  Quick attendance and submission of the report
Quality of service :  As Anticipated, a good prompt service by an experienced surveyor
Value for money :  Very reasonable
Professionalism :  Effective all around

Structural Inspection,Knightstone, Weston-super-Mare,R Saunderson - April 2023

 

 

 

 

 

Structural Inspection, Westbourne, West Sussex, M Campbell - March 2023

 

 

 

 

 

Structural Inspection,Timsbury, Bath and North East Somerset, G Miller - March 2023

 

 

 

 

 

Structural Inspection,Capel-Bews-Lleucu, Ceredigio Findlay - February 2023

 

 

 

 

 

Promptness of response :  The man that came was very helpful.
Value for money :  as above
Professionalism :  As above

Structural Inspection, Hilsea, Portsmouth, P Simpson - February 2023

 

 

 

 

 

Promptness of response :  Very prompt in contacting me, after my initial enquiry. Engineer came out, was very polite and gave me details of what he found. Would highly recommend.

Structural Inspection, Wyman's Brook, Cheltenham, M Wedlake - January 2023

 

 

 

 

 

Promptness of response :  Exceptional service.
Quality of service :  Totally amazing in every way.
Value for money :  Cannot compliment them enough for an impeccable service.
Professionalism :  Really excellent, I wish all companies and suppliers were equal, life and business would be a dream.

Structural Inspection,Wales, R Tucker - January 2023

 

 

 

 

 

Promptness of response :  great communication from the company
Quality of service :  every knowledgable and made things very easy to talk to.
Value for money :  great service and value for money
Professionalism :  on time and punctual ,very polite

Structural Inspection, Camarthenshire, John - November 2022

 

 

 

 

 

Structural Inspection, Wales, V Evans - November 2022

 

 

 

 

 

Promptness of response :  Good Response
Quality of service :  Good explained the timing of their availability. Fees they charge in clear details.
Value for money :  Fees charged is good/competitive.
Professionalism :  We are using their services and visit is scheduled on 17/11/2022 on site.

Structural Calculations, Bristol - M Rashid - November 2022

 

 

 

 

 

Promptness of response :  Responded promptly to every email I sent.
Quality of service :  Barratt associates were professional, knowledgeable and friendly.
Value for money :  Really happy and feel we recieved good value for money.
Professionalism :  Really professional and thorough.

Structural Inspection, Bristol, L Spencer - October 2022

 

 

 

 

 

Promptness of response :  Quick response and very helpful and reassuring my mum
Quality of service :  Good response and telling my mum the problems that are likely to be causing cracks in her extention
Value for money :  Haven't made a payment yet. Waiting for his report to come through
Professionalism :  Reassuring to my mum

Structural Calculations, Swindon, T Kemp - October 2022

 

 

 

 

 

Structural Inspection, South Swindon, D Foxworthy - September 2022

 

 

 

 

 

Promptness of response :  The response to my initial query was prompt but the next stage (acknowledging receipt of details, estimated timescale) was a little slower.
Professionalism :  Professional, friendly and good explanations

Structural Calculations, Roath, Cardiff, C Mooney-Brown - August 2022

 

 

 

 

 

From the first contact I had with Barratt Associates the communication was clear and they explained the whole process. Very quick to get the job booked in. Clearly very knowledgable in their field and cannot recommend highly enough. Thanks again.

Structural Survey, Llanelli, A.Stratford - May 2022

 

 

 

 

 

Promptness of response :  A site visit was quickly arranged. The surveyor was on holiday when I contacted him, but still responded promptly.
Quality of service :  The initial report only addressed one of two issues, but when pointed out, the company responded.

Structural Inspection, Pontypool, Torfaen, P.M Davies - May 2022

 

 

 

 

 

Promptness of response :  Quite happy with the response time
Quality of service :  Happy with the service provided
Value for money :  Happy with the price paid
Professionalism :  Again quite happy with their service

Structural Inspection, Llanelli, Carmathanshire, Mrs B - April 2022

 

 

 

 

 

Quality of service :  The supplier has been fantastic to work with, they are extremely helpful.
Professionalism :  Everyone I have spoken to at the company have been friendly and helpful, I would not hesitate to recommend them.

Structural Inspection, Weston-super-Mare - K Hudson-McAulay - March 2022

 

 

 

 

 

Promptness of response :  Very quick response time
Quality of service :  Brilliant for people who are on a deadline and the quality of the report of very good
Value for money :  Fair price
Professionalism :  Professional and polite at all times

Structural Inspection, Blackwood, Caerphilly, C Lloyd - March 2022

 

 

 

 

 

Promptness of response :  Extremely professional and helpful.

Structural Inspection, Riverside, Cardiff, S Shokri - February 2022

 

 

 

 

 

Promptness of response :  wonderfully efficient. Very quick response

Structural Inspection, Rudbaxton, Pembrokeshire, S Hancock - February 2022

 

 

 

 

 

Structural Inspection, Monmouthshire, J Goodwin - January 2022

 

 

 

 

 

Promptness of response :  Quick to respond giving advice and agreeing a schedule. Answered all my questions promptly and clear acceptable explanations.
Quality of service :  Surveyor was friendly, informative, gave lots of feed back and advice.
Value for money :  More expensive than originally quoted but the additional cost was matched by the additional information and attention to detail so was well worth the extra.
Professionalism :  Very friendly, informative and professional. Would recommend and use again if the need arose.

Structural Inspection, Great Stoke, Bristol, M Jupp - January 2022

 

 

 

 

 

Promptness of response :  Yes an excellent response made immediate arrangements to come out the next day.
Quality of service :  He produced a letter before the end of the following week as he had promised and as required confirming the changes were non-structural.
Value for money :  He has still to invoice me for his visit.
Professionalism :  He was very friendly and talkative - I was a little concerned at the time how well focused he was on the task in hand but that is probably my personal expectations of a structural engineer. However he provided what we needed

Structural Inspection, Cheltenham, S Marlow - December 2021

 

 

 

 

 

Quality of service :  This supplier initially misunderstood my requirements and provided an incorrect report. I offered them the opportunity to correct the error and explained that time was of the essence and gave a deadline, which was not met.
Value for money :  I have declined to pay their fee.

Structural Inspection, Newport, Wales, T Broadhurst - December 2021

 

 

 

 

 

Promptness of response :  Amazing response
Quality of service :  Went above and beyond to book and complete and Fran Scarlioli was very helpful and professional along with everyone involved
Professionalism :  Definitely recommend

Structural Inspection, Highridge, Bristol, Paul - November 2021

 

 

 

 

 

Structural Inspection, Ceredigion - J Robinson - October 2021

 

 

 

 

 

Conveyancing Buying, Caerphilly - P Cordier - October 2021

 

 

 

 

 

Structural Inspection, Frenchay, Bristol, Eleanor Ager - October 2021

 

 

 

 

 

Structural Inspection, Weston-super-mare, North Somerset, P Houghton - August 2021

 

 

 

 

 

Promptness of response : Made me feel comfortable and at ease by using this service.
Quality of service :  Very good
Value for money :  Excellent value
Professionalism :  Very professional knew what she was talking about, I will definitely use this service again if needed.

Structural Inspection, Weston-super-Mare - M Vernon - August 2021

 

 

 

 

 

Quality of service :  Due to holiday arrangements this inspection is yet to take place (scheduled for 2nd Sept.)
Value for money :  I am satisfied with the quoted fee.

Structural Inspection, Llandysul - G Walsh - August 2021

 

 

 

 

 

Promptness of response :  responded very quickly.
Quality of service :  Excellent service.
Value for money :  Still waiting for the Structural Engineers recommendation letter.
Professionalism :  Was very professional.

Structural Inspection, Port Talbot, P Rowlands - August 2021

 

 

 

 

 

Structural Inspection, Bristol, P. Pearce - July 2021

 

 

 

 

 

Promptness of response :  The supplier responded within an hour of enquiry.
Quality of service :  The supplier was very friendly, helpful, and accommodating, on the telephone, and talked through all aspects of our needs, and booked a day, date and time that was very convenient to ourselves. A pleasure to talk to.
Value for money :  The quote was very competitive.
Professionalism :  The supplier was professional at all times.

Architectural Design- Extension (1 storey), Bristol - K Trueman - July 2021

 

 

 

 

 

Promptness of response :  I had a response to my email within a couple days of enquiring. Organising the date and time of the survey was also painless
Quality of service :  The report was highly detailed
Value for money :  I was happy with the cost. Only reason I haven't put strongly agree is I am not sure how it compares with the rest of the market.
Professionalism :  Professional manner for multiple members of the team over the phone and by email.

Structural Inspection, Bristol, South Glous, G T Hughes - June 2021

 

 

 

 

 

Quality of service :  Provided us with all of the necessary information
Value for money :  Excellent value :

Building Surveys, Bristol, J Rawlings - May 2021

 

 

 

 

 

Professionalism :  James was very thorough and explained what he was doing at each stage

Structural Inspection, Downend, Bristol, K Alder - May 2021

 

 

 

 

 

Structural Inspection, Hengrove, Bristol, A Siddorn - May 2021

 

 

 

 

 

Prompt response within a few days.James came to carry out a structural survey, particular attention of settlement crack . Pleasant guy with good practical info to help with our problem. Likewise the Office were very efficient sorting out the paperwork for our grant application.

Structural Engineer, Ponthenry Llanelli, Anon - May 2021

 

 

 

 

Structural Inspection, Bridgend, West Wales, M. Fuller - April 2021

 

 

 

 

 

Promptness of response :  Responded very quickly to our enquiry and arranged an inspection within 7 days.
Quality of service :  Ian came out to inspect the site. He was very helpful n suggested a few alterations to make the build look aesthetically better whilst bringing down costs at the same time. Easy to contact.

Structural Inspection, Bristol, D Parsons, April 2021

 

 

 

 

 

Structural Inspection, Cardiff, G VICKERY - April 2021

 

 

 

 

 

Promptness of response :  EMail and Phone Call day after enquiry

Building Surveys, Bridgend, Vale of Glamorgan, D Browne - April 2021

 

 

 

 

 

Structural Inspection, Wick St Lawrence, North Somerset, M Costache - April 2021

 

 

 

 

 

Structural Inspection, Bristol, K Alldis - March 2021

 

 

 

 

 

Promptness of response :  Quick and very good service.

Structural Inspection, Fishponds, Bristol, A Gear - March 2021

 

 

 

 

 

Promptness of response :  Quick courteous communication
Quality of service :  Engineer was efficient, easy to understand and report was supplied promptly
Value for money :  No idea what fees normally are. Had difficulty finding someone to do the calculations (all too busy to help) Fee felt reasonable for the time taken
Professionalism :  Communications were clear and professional. Report was prompt and provided what we needed. Would recommend

Structural Inspection, Bristol, Somerset, E. A. KENT - March 2021

 

 

 

 

 

Structural Inspection, Churchdown, Gloucestershire, M Holmes - March 2021

 

 

 

 

 

Promptness of response :  Entered into email correspondence with the supplier within minutes of my enquiry
Quality of service :  Very helpful advice given
Value for money :  The £180 spent on getting this advice probably saved me overpaying for a contractor directly
Professionalism :  Very professional

Structural Inspection, Caerphilly, M Brewer - February 2021

 

 

 

 

 

Promptness of response :  Very Prompt - appreciated by client

Drainage CCTV Surveys,Barnet, Greater London, P Pearson - February 2021

 

 

 

 

 

Promptness of response :  Brilliant especially before Christmas
Quality of service :  He knew what he was saying and gave me confidence in this

Structural Inspection, Bristol, S Ford - January 2021

 

 

 

 

 

Promptness of response :  Very prompt and professional and accommodated with time constraints.
Quality of service :  Professional and well set out.

Structural Inspection, Clevedon, North Somerset, K Rooney - January 2021

 

 

 

 

 

Structural Inspection Victoria, Wales. Mr. Lines - Jan 2021

 

 

 

 

 

Promptness of response :  Appointment quickly booked
Quality of service :  Quick response and advice.
Value for money :  I was really surprised at the reasonable cost. I anticipated it would be more.

Structural Inspection Bristol - K.Sat, - December 2020

 

 

 

 

 

Promptness of response :  Chris was excellent in getting back to me and answering all my questions. He helped me to see that his service may not be necessary and that I could save money that way. If I need a survey I would definitely go to Chris thanks to his honesty.

Structural Inspection Huntley, Gloucester, Mrs Fernandez-Taylor Jan 2021

 

 

 

 

 

Promptness of response :  Emailed straight away - very helpful
Quality of service :  Engineer came to site very helpful
Value for money :  excellent
Professionalism :  would highly recommend

Structural Inspection, Swansea, T L ROWE - November 2020

 

 

 

 

 

Building Surveys, Narberth, Swansea, J Hole - November 2020

 

 

 

 

 

Promptness of response :  Quick and helpful response.
Quality of service :  A swift date was agreed for the survey. The report was prompt and thorough.
Value for money :  I compared prices and services locally prior to commissioning this service.
Professionalism :  All communication was excellent.

Structural Inspection, Milton Haven, Pembrokeshire, T Leggett - October 2020

 

 

 

 

 

Value for money :  Much cheaper than I was quoted elsewhere and a very thorough check

Structural Inspection, Ammanford, E Connolly - October 2020

 

 

 

 

 

Structural Inspection, Swansea, Michael - October 2020

 

 

 

 

 

Structural Inspection, Swansea, Anthony - October 2020

 

 

 

 

 

Structural Inspection, Swansea, S Maloney - October 2020

 

 

 

 

 

Promptness of response :  Excellent service, I was contacted quickly and was pleased how my query was dealt with.
Quality of service :  The structural engineer they sent out was easy to talk to, understood the problem and offered advice on how to deal with the problem.
Value for money :  Yes, I feel his advice was worth the fee charged.
Professionalism :  I feel he was very professional and I had confidence in his advice.

Structural Inspection, Boncath, Wales, T WALKER - September 2020

 

 

 

 

 

Quality of service :  Fantastic and insightful survey. Very professional report. Highly recommend and would definitely use them again.

Structural Inspection, Llandovery, Carmarthenshire, S Allen - September 2020

 

 

 

 

 

Promptness of response :  Very happy with the initial response time
Quality of service :  Yes. Happy with the surveyor and his comments.
Value for money :  Excellent value for money

Structural Inspection, Penybryn, Pembrokeshire, P Reeves - September 2020

 

 

 

 

 

Promptness of response :  Great service. Would use again
Professionalism :  Did a great job. Very happy

Commercial Structural Inspection, Brecon, Powys, J Cawley - August 2020

 

 

 

 

 

Promptness of response :  Very prompt response.

Structural Inspection, West Cross, Swansea, J Spence - July 2020

 

 

 

 

 

Promptness of response :  Received an email and phone call the next day.
Quality of service :  Answered our query and gave us the information we required.
Value for money :  Cost was as expected.
Professionalism :  Very professional and helpful.

Structural Inspection, Ammanford, Wales, I Wright - June 2020

 

 

 

 

 

Promptness of response :  Very professional. Gave a valued insight into what had taken place and the response gave us peace of mind . Highly recommended !

Structural Inspection, Pontardawe, Swansea, J Davies - April 2020

 

 

 

 

 

Very professional company did a survey on my new home easy to deal with fast and efficient with excellent after sales help 10/10.

Survey, Port Talbot, R.Davis - January 2020

 

 

 

 

 

Promptness of response :  1st class
Quality of service :  1st class
Value for money :  1st class
Professionalism :  1st class

Structural Inspection. W Johns, Llanelli, January 2020.

 

 

 

 

 

Promptness of response :  The admin at the Barrats was fantastic; very polite & helpful.
Quality of service :  Technically thorough but had to chase for the report which caused significant delay in our property purchas. Also the Surveyour did not receive our questions very well even when we reminded him that he was working for us.
Value for money :  For the above reasons. However I would still recommend this particular service to others if they took our feedback on board.
Professionalism :  See above

Conveyancing Buying, Caerdydd, Wales, M Wani - January 2020

 

 

 

 

 

Promptness of response :  Fantastic service, able to complete the survey very quickly
Quality of service :  Very happy with the service, able to provide the service I required
Value for money :  Good value for the service
Professionalism :  Fast and professional, I would use the company again

Structural Inspection. Zuzana, Merthyr Tydfil, December 2019.

 

 

 

 

 

Structural Inspection, Aberystwyth, Wales, C Butler - December 2019

 

 

 

 

 

The only thing I did find unusual was that we had no proof that our house was actually looked at by a structural engineer. No business card referencing this and qualifications so we just have to trust that we were but as it is a structural issue, proof would have been most welcome.

Building Surveys, Mathry, Steven - September 2019

 

 

 

 

 

Promptness of response :  Very prompt, a welcome relief when we needed a survey quickly. Report arrived just when they said it would.
Quality of service :  Cannot fault them. Nothing was too much trouble, even when we kept changing our requirements! I now understand why people advise going with a local firm rather than one if the big, faceless national ones.

Building Surveys, Swansea, Boyd - July 2019

 

 

 

 

 

Structural Inspection, Llandysul, Martin - June 2019

 

 

 

 

 

Ian Lumby attended to our requirements, he gave a quote quickly before a free site visit then provided the calculations for us to pass to building comtrol to the timelines he agreed with us. He was also very helpful at the site visit having a quick look round and pointing out a few sma;ll defects FOC and giving the building a thumbs up as a whole.

Structural Inspection, Llanwrda, John - May 2019

 

 

 

 

 

Promptness of response :  Had a reply within the hour
Quality of service :  Arrived on time very polite very through
Professionalism :  Were very professional and helpful spoke so tgat I could understand no jargon

Structural Inspection, PEMBROKE DOCK, D Casely - March 2019

 

 

 

 

 

Promptness of response :  Inquired on a Sunday and had a reply on Monday
Quality of service :  We made a date to inspect the property at a covenant time and date Report to follow at this time but it is due in 2 days time so all done inside 2 weeks
Value for money :  Price was reasonably
Professionalism : 

Structural Inspection. M. Davis, Swansea, March 2019.

 

 

 

 

 

Structural Inspection, SWANSEA, N Davies - February 2019

 

 

 

 

 

Structural Inspection, Abertawe, Helen - December 2018

 

 

 

 

 

Had great service from Ian Lumley

Building Surveys SWANSEA - Ms Owen, Oct 2018

 

 

 

 

 

Promptness of response :  They were fantastic from the very start. Emails answered with in an hour and very generous with their advice and time.
Quality of service :  They were able to help us achieve our goal when we had experienced some difficulties- they were able to iron out obstacles.
Value for money :  Invoiced as per the quote they supplied.
Professionalism :  Could not have asked more of this company- Would strongly recommend them to anyone who has need of this service.

Structural Inspection, Swansea - Mr Riley-Moore, Aug 201813:15

 

 

 

 

 

Structural Inspection, Ponthenry, Kerry - April 2018

 

 

 

 

 

Structural Inspection CARMARTHEN TOWN CENTRE, Eurof - April 2018