Promptness of response :  Robert responded immediately to my inquiry and was able to carry out the survey within days of me contacting him.
Quality of service :  The report was returned to me the day after the survey and was very thorough, including a photograph of the back of the area surveyed, images of the inside of the pipes showing their condition.
Value for money :  I was happy to pay the £300 for a prompt and professional service and the results revealed some important information regarding the lay of the pipes and what work is needed to rectify this.
Professionalism :  Payment was required up front, which is only fair. Robert did what he said he would: made a commitment to be at the property at a specified time, liaised with the estate agent dealing with the sale and provided me with detailed information on the drainage. He also answered my call after the survey had been carried out and gave me a verbal description of what he had seen. Furthermore Robert was polite, helpful and courteous, offering assistance in the future when the sale has been completed. Excellent service!

Structural Inspection, Splott, Cardiff, V Head - January 2023

 

 

 

 

 

Promptness of response :  Great service - a job well done

Drainage Unblocking, Cardiff - R Mapley - July 2022

 

 

 

 

 

Promptness of response :  Very quick response. I was still locking up the website when the phone call came through.
Quality of service :  I was informed about what was happening at all times.:
Professionalism :  Very good service.

Drainage CCTV Surveys, Llantwit Major, Vale of Glamorgan, R Coles - March 2020