Promptness of response :  Friendly service over the phone.
Quality of service :  Provided a comprehensive Building report - full confidence in the findings presented.
Professionalism :  The surveyor I spoke to was friendly and honest at all times, and easily contactable and open to questions, would use again.

Building Surveys, Southend-On-Sea, Catherine - September 2017

 

 

 

 

 

Promptness of response :  Great value for the money, professional service. Would recommend or use again
Value for money :  Very detailed survey
Professionalism : 

Building Surveys, Southend-On-Sea, Linda - September 2017

 

 

 

 

 

Promptness of response :  I received a quote the same day as my enquiries and an appointment was made for later the same week with my neighbours
Quality of service :  Excellent service and quick ti answer queries
Value for money : 
Professionalism :  James Gillies was polite and professional

Party Wall. Deborah, Southend on Sea. May 2016.

 

 

 

 

 

Promptness of response :  Quick to respond to my initial enquiry and prompt arrangement made for survey but slight delay in sending through the final documentation.
Quality of service :  Documentation and photos etc all well and clearly represented

Party Wall. Richard. Southend-on-Sea, Essex. May 2015

 

 

 

 

 

Building Surveys. Many thanks, James, London E3

 

 

 

 

 

Promptness of response :  Johnson Gillies were easy to reach and clarifying needs either by phone or e-mail was not a problem with quick responses.
Quality of service :  The Full building report was provided in both printed and electronic form with my particular concerns and needs catered for and addressed specifically. The survey itself was carried out quickly and information requested from Council planners made available to me as soon as provided to Johnson Gillies. All round a very easy and satisfying experience. I would recommend Johnson Gillies. Whether it be for standard surveys, or something a little specific for which you need to discuss requirements with someone.
Value for money :  There were cheaper quotes made available to me, but comparable quotes for the same level of service did not differ greatly. I don't use surveyor services a great deal so may not be qualified to answer, but Johnson Gillies appeared to offer more, especially for our concerns over subsidence checks. With more background and construction checks.
Professionalism :  I was always treated courteously, concerns addressed and all communication was carried out in a timely manner.

Building Surveys. Carl, Benfleet, Essex

The website operated well. I placed an order with Johnson Gillies Ltd. All work done and all satisfactory. The quotes received via the web was good, it gave me all the information I needed to make a selection. Name witheld